Liverlytics
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Privacy Policy

We are committed to protecting your privacy and handling your personal and health-related information safely and responsibly.

1. Introduction

Welcome to Liverlytics. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website and application. By using Liverlytics, you agree to the terms of this Privacy Policy.

2. Information we collect

a) Personal information

  • Name
  • Email address
  • Phone number

b) Health and medical information

As part of our services, we may collect sensitive health-related data, including:

  • Liver-related parameters (e.g. MELD score inputs)
  • Uploaded medical reports or documents
  • Health history relevant to liver assessment

Note: this information is treated as sensitive personal data and handled with strict confidentiality. The MELD 3.0 calculator on this website runs in your browser; values you enter are not sent to our servers.

c) Technical information

  • IP address
  • Browser type and device information
  • Usage data and interaction with the platform

3. How we use your information

  • To provide and operate Liverlytics services
  • To calculate MELD scores and generate health insights
  • To improve application performance and user experience
  • To send notifications and updates
  • To comply with legal obligations

4. Data sharing and disclosure

We do not sell, trade or rent your personal data. We may share information:

  • With trusted service providers (e.g. hosting, analytics)
  • With healthcare professionals or partners (only with your consent)
  • When required by law or legal processes

5. Data security

We implement appropriate technical and organisational measures to protect your data, including encryption of sensitive information, secure servers and cloud infrastructure, and restricted access controls. Despite our efforts, no method of transmission over the internet is 100% secure.

6. Compliance with US and Canadian regulations

a) United States (HIPAA compliance principles)

Liverlytics follows best practices aligned with the Health Insurance Portability and Accountability Act (HIPAA) to protect sensitive health information, including safeguarding protected health information (PHI), ensuring secure storage and transmission of medical data, and restricting access to authorised personnel only.

Note: Liverlytics is designed as a health information tool and may not be classified as a HIPAA-covered entity unless explicitly stated.

b) Canada (PIPEDA compliance)

For users in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), which ensures transparent collection and use of personal data, consent before collecting sensitive information, the right to access and correct personal data, and secure handling of personal and health-related information.

7. Your rights

Depending on your location, you have the right to access your personal data, request correction of inaccurate data, request deletion of your data, withdraw consent for data processing, and request information about how your data is used. To exercise these rights, please contact us using the details below.

8. Cookies and tracking technologies

We may use cookies and similar technologies to enhance user experience and analyse website traffic. This website sets a strictly necessary session cookie to protect forms against cross-site request forgery. You can control cookie preferences through your browser settings.

9. Third-party services

We may use third-party tools such as analytics providers (e.g. Google Analytics) and cloud hosting services. These third parties have their own privacy policies governing the use of your data.

10. Medical disclaimer

Liverlytics provides informational insights based on user inputs. It is not a substitute for professional medical advice, diagnosis or treatment. Always consult a qualified healthcare provider for medical concerns.

11. Data retention

We retain your data only for as long as necessary to provide our services or comply with legal obligations. Data may be deleted upon user request, subject to applicable laws.

12. Children’s privacy

Liverlytics is not intended for individuals under the age of 18. We do not knowingly collect data from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us:

By using Liverlytics, you acknowledge that you have read and understood this Privacy Policy.